Privacy Policy

1. Introduction

This Privacy Policy ("Policy") applies to all personal data collected and processed by 999jili ("the Platform," "we," "us," or "our") in connection with your use of the 999jili website, mobile interface, games, and all associated services (collectively, the "Services").

999jili is committed to handling your personal data responsibly, transparently, and in full compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations ("IRR"). This Policy is designed to inform you of your rights as a data subject and to explain how 999jili fulfills its obligations as a personal information controller.

This Policy should be read alongside the 999jili Terms & Conditions, which govern your use of the platform. Capitalized terms not defined in this Policy have the meanings given to them in the Terms & Conditions.

2. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, 999jili acts as the personal information controller in respect of the personal data it collects from players and users of the platform. As the personal information controller, 999jili determines the purposes and means of processing your personal data.

Where 999jili engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and game software suppliers — those parties act as personal information processors and are bound by data processing agreements that require them to handle your data in accordance with this Policy and applicable Philippine law.

3. Personal Data We Collect

999jili collects the following categories of personal data from players and users of the platform:

3.1 Registration and Identity Data

When you create a 999jili account, we collect information necessary to establish and verify your identity, including:

• Full legal name;
• Date of birth (to verify that you are at least 21 years of age);
• Registered mobile number;
• Email address;
• Residential address (province, city or municipality);
• Government-issued identification document details, where required for identity verification.

3.2 Financial and Transaction Data

To process deposits and withdrawals, 999jili collects:

• GCash or PayMaya mobile wallet number;
• Bank account details (account name, account number, bank name) where bank transfer is used;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method used;
• Bonus and promotional credit history.

3.3 Gaming Activity Data

999jili records data related to your gaming activity on the platform, including:

• Games played, wager amounts, and game outcomes;
• Session duration and frequency of play;
• Responsible gaming tool usage, including deposit limits and self-exclusion requests.

3.4 Technical and Device Data

When you access the 999jili platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser type;
• Pages visited, features used, and time spent on the platform;
• Referring URL and exit URL.

4. How We Collect Your Data

999jili collects personal data through the following means:

4.1 Directly From You

The majority of personal data 999jili holds about you is provided directly by you during the registration process, when completing identity verification, when making deposits or withdrawal requests, when contacting customer support, and when participating in promotions or surveys.

4.2 Automatically Through Platform Use

When you access and use the 999jili platform, certain technical and behavioral data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, session data, and browsing behavior within the platform. Please refer to Section 8 of this Policy for more information on cookies and tracking technologies.

4.3 From Third-Party Service Providers

In certain circumstances, 999jili may receive personal data about you from third-party service providers, including:

• Identity verification and KYC service providers, who may confirm the authenticity of documents you submit;
• Payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank, who provide transaction confirmation data;
• Fraud detection and anti-money laundering screening services;
• Responsible gaming databases, where you have registered a self-exclusion with a recognized Philippine gaming self-exclusion program.

5. How We Use Your Personal Data

999jili uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your 999jili player account, including processing your registration, verifying your identity, and managing your account settings;
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported Philippine payment channels;
• Age and Identity Verification: To verify that you meet the minimum age requirement of 21 years and to confirm your identity in compliance with applicable Know Your Customer (KYC) obligations;
• Platform Operation: To deliver the games, features, and services available on the 999jili platform, including slots, bingo, fishing games, and live dealer tables;
• Customer Support: To respond to your inquiries, resolve disputes, and provide assistance through our support channels;
• Promotions and Bonuses: To administer bonuses, promotions, and loyalty programs, and to verify eligibility for promotional offers;
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent activity, money laundering, unauthorized account access, and other prohibited conduct;
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits, cooling-off periods, and self-exclusion;
• Legal and Regulatory Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering obligations, data privacy requirements, and gaming regulatory requirements;
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and user experience of the 999jili platform.

6. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, 999jili processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and 999jili, including account registration, transaction processing, and delivery of gaming services;
• Legal Obligation: Processing is necessary for 999jili to comply with its legal obligations under Philippine law, including KYC requirements, anti-money laundering obligations, and gaming regulatory requirements;
• Legitimate Interests: Processing is necessary for the legitimate interests of 999jili, including fraud prevention, platform security, and improvement of our services, provided that such interests are not overridden by your rights and interests;
• Consent: Where processing is based on your consent — for example, for certain marketing communications — you have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Personal Data

999jili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

7.1 Service Providers and Processors

999jili engages third-party service providers to assist in operating the platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, game software suppliers, cloud hosting providers, and customer support platforms. These providers act as personal information processors and are contractually bound to process your data only in accordance with 999jili's instructions and this Privacy Policy.

7.2 Regulatory and Law Enforcement Authorities

999jili may disclose personal data to Philippine government agencies, regulatory bodies, law enforcement authorities, or courts where required to do so by applicable law, court order, or regulatory directive. This includes disclosures required under the Anti-Money Laundering Act (AMLA) and its amendments.

7.3 Responsible Gaming Bodies

Where you have registered a self-exclusion request, 999jili may share relevant information with recognized Philippine responsible gaming programs or databases to give effect to your self-exclusion across participating platforms.

7.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or part of 999jili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

8. Cookies and Tracking Technologies

8.1 What Are Cookies

Cookies are small text files placed on your device when you visit the 999jili platform. They allow the platform to recognize your device, remember your preferences, maintain your session, and collect analytical data about how you use the platform.

8.2 Types of Cookies Used by 999jili

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in to your 999jili account and security cookies that help detect fraudulent activity. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and display options to provide a more personalized experience on 999jili.
• Analytical Cookies: Help 999jili understand how players use the platform by collecting aggregated, anonymized data about page visits, session duration, and feature usage. This data is used to improve the platform.
• Security and Fraud Detection Cookies: Used to identify and prevent fraudulent activity, detect bot traffic, and protect the integrity of the 999jili platform.

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse or delete cookies. However, disabling strictly necessary cookies may prevent you from accessing certain features of the 999jili platform, including logging in to your account. Please refer to your browser's help documentation for instructions on managing cookie settings.

9. Data Security

999jili implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• Transport Layer Security (TLS) encryption for all data transmitted between your device and the 999jili platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Access controls that restrict access to personal data to authorized personnel on a need-to-know basis;
• Regular security assessments and vulnerability testing of the platform;
• Multi-factor authentication options for player accounts;
• Monitoring systems to detect and respond to suspicious activity and potential data breaches.

While 999jili takes data security seriously and implements reasonable safeguards, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 999jili will notify you and the National Privacy Commission of the Philippines in accordance with the requirements of the Data Privacy Act of 2012.

10. Data Retention

999jili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account's active status and for a minimum of five (5) years following account closure, in compliance with anti-money laundering and gaming regulatory requirements;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required under Philippine financial regulations;
• Identity Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the KYC process, whichever is later;
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer retention period is required for dispute resolution or legal proceedings;
• Technical and Log Data: Retained for up to twelve (12) months, after which it is anonymized or deleted.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 999jili's data disposal procedures.

11. Your Rights as a Data Subject

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 999jili:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data that 999jili holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data that 999jili holds about you.
• Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to 999jili's legal obligations to retain certain data under Philippine law.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe that 999jili has processed your personal data in violation of the Data Privacy Act of 2012.

12. Children's Privacy

The 999jili platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. 999jili does not knowingly collect personal data from individuals under the age of 21.

If 999jili becomes aware that personal data has been collected from a person under the age of 21, the account will be immediately suspended, all deposits will be returned, and all associated personal data will be deleted in accordance with our data disposal procedures. If you believe that a minor has registered an account on 999jili, please contact our support team immediately so that we can take appropriate action.

13. Third-Party Links and Services

The 999jili platform may contain references to third-party services, such as payment processors and game software providers. While 999jili takes care to work with reputable third-party partners, we are not responsible for the privacy practices of third-party services. This Privacy Policy applies solely to personal data collected and processed by 999jili in connection with the 999jili platform.

We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of the 999jili platform, particularly your chosen payment provider such as GCash, PayMaya, BPI, BDO, or Metrobank.

14. Updates to This Privacy Policy

999jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features and services available on the platform. Where changes are material, 999jili will notify registered players via their registered mobile number or email address, or by displaying a prominent notice on the platform.

The updated Privacy Policy will take effect from the date of publication on the 999jili platform. The "Effective Date" at the top of this Policy will be updated to reflect the date of the most recent revision. Your continued use of the 999jili platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the revised Policy.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 999jili processes your personal data, please contact our support team using the details below. We are committed to addressing all privacy-related inquiries promptly and transparently.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you are not satisfied with our response to your privacy concern.